Founded in 2014 by Sriharsha Majety (CEO), Nandan Reddy and Rahul Jamini
“We want to be the kings of convenience” – quote from Sriharsha Majety in an interview with Livemint. Source: Swiggy eyes 100 mn customers using the app over 15 times a month in 10-15 years (Accessed 6th September 2020)
Areas of Operation – 500+ cities in India. Source: Swiggy Homepage – We Deliver to (Accessed 6th September 2020)
Onboarding – Documentation: Driving License, Aadhaar and PAN
Contract Types: Part Time
Parties in Work Relationship: Platform - Service Provider, Platform - Vendor - Service Provider
Onboarding (Training): App Training, Soft Skill Training
Task Assignment: Algorithm
Rejection of Task: Can reject but there is a limit on the number of rejections per day.
Payout Structure: Weekly
Bonus/Incentive Structure: Linked to a combination of time spent, distance travelled and number of orders (tasks) completed.
Social Security/Benefits: Health Insurance, Accident Insurance and Death Insurance while riding for Swiggy. In addition, delivery partners are rewarded under the Swiggy Smiles program. Source: https://yourstory.com/2019/03/swiggy-smiles-delivery-partners-rewards-v6fg1vbnq4 (Accessed 5th September 2020)