Founded in 2014 by Sriharsha Majety (CEO), Nandan Reddy and Rahul Jamini

“We want to be the kings of convenience” – quote from Sriharsha Majety in an interview with Livemint. Source: Swiggy eyes 100 mn customers using the app over 15 times a month in 10-15 years (Accessed 6th September 2020)

Areas of Operation – 500+ cities in India. Source: Swiggy Homepage – We Deliver to (Accessed 6th September 2020)

Onboarding – Documentation: Driving License, Aadhaar and PAN







Contract Types: Part Time

Parties in Work Relationship: Platform - Service Provider, Platform - Vendor - Service Provider

Onboarding (Training): App Training, Soft Skill Training

Task Assignment: Algorithm

Rejection of Task: Can reject but there is a limit on the number of rejections per day.

Payout Structure: Weekly

Bonus/Incentive Structure: Linked to a combination of time spent, distance travelled and number of orders (tasks) completed.

Social Security/Benefits: Health Insurance, Accident Insurance and Death Insurance while riding for Swiggy. In addition, delivery partners are rewarded under the Swiggy Smiles program. Source: (Accessed 5th September 2020)