Founded in 2015 by Arjun Kumar and Sunil Goel. Current CEO – Saran Chattejee

Housejoy is your one-stop solution to sort all your home needs ranging from construction to maintenance, quickly, professionally and conveniently. We simplify your everyday living with a variety of at-home services.

Areas of Operation – 13 cities in India. Source: HouseJoy – About Us (Accessed 6th September 2020)

Onboarding – DocumentationGovernment ID, Local Address Proof and Permanent Address Proof.


Contract Types: Part Time

Parties in Work Relationship: Platform - Service Provider, Platform - Vendor - Service Provider

Onboarding (Training): App Training, Soft Skill Training, Domain Skill Training

Task Assignment: Algorithm

Rejection of Task: Ad-hoc rejection and cancellation attracts penalties. Doing so repeatedly leads to warning letters, and being terminated from the platform.

Payout Structure: Flexible - service provider dependent, Flexible - vendor dependent

Bonus/Incentive Structure: Constantly changing. Could be linked to completing more tasks, or an earning amount, or a combination. Changes across individual categories (construction different from beauty services) as well.

Social Security/Benefits: Interviewee was unsure if anything was being provided.